How to Cancel/Freeze Your Membership

Our monthly Family Membership Plan makes it easy for you to register anytime, never miss a registration deadline or lose your spot in class. It also makes it super easy for you to cancel or freeze your membership when you need to. There are just a few guidelines that need to be followed! 

As a reminder, when you registered, you committed to staying in the Family Membership Plan for at least THREE months. Your initial fee collected at registration includes a non-refundable registration fee, plus your first THREE months tuition (prorated, as needed).

For example, if your membership begin anytime in September, the earliest possible cancelation date would be November 30th. 

After your membership has exceeded the required 3 months, if you need to cancel or freeze your membership, we require notification sent to our office at least THIRTY (30) days in advance (. All canceled/frozen memberships will expire on the last day of the following month. For example, if you would like your membership to expire by December 31st, notification must be received by our office by November 30th.

Click To Cancel/Freeze

What if I need to cancel my membership? For In-person classes, at least thirty-days notice is required to cancel by sending written notification to [email protected] Membership ends on the last day of the following month following notification. If cancellation corresponds with the start of a new song collection, you will not receive the new songbook/CD.  There are no refunds for unused classes.  

How will I be billed?  You will be billed monthly. All billing is done automatically on the 1st of every month for the following month's tuition. E.g., on January 1 we run tuition for February classes. All billing is done using a credit card that you will have saved in your account profile. It is your responsibility to keep the credit card information up to date (you can make changes either by logging in to your account or give us a call in the office and we can assist you in making the changes). There will be a $10 charge for declined credit card transactions.  

Do classes run continuously? How are holidays handled?  Classes will run each week unless specified. There are on average, 3 in-person classes scheduled per month (approximately 10 classes per 3 month period). All holidays are also marked on our calendar.

Can I just join for one semester? Yes and no. While we will still follow the Music Together^® Song Collections schedule, we no longer organize our classes into semesters/sessions, as we did in the past. Joining the Family Membership Plan is the only way to enjoy our Music Together classes on a regular basis. But you are in control of how long you want to be enrolled for and can cancel at any time after your minimum 3 month enrollment. So, for example, if you know you only want to join us for whichever Song Collection we are doing in the Fall (which begins mid-September and runs until mid-December), we would just need you to send your notice of cancelation by November 30 for your membership to end on December 31 (so you actually get all of the classes from the Fall song collection plus a week or two from the Winter song collection!). 

I forgot to cancel my account - can I get a refund? While we understand that things come up and that we won't be able to make music together forever, we're not able to grant refunds once tuition has been charged for the following month. Our classes and expenses are formed and calculated based on who we thought was joining us by each of the cancelation cut-off dates.